Information we collect
We may collect information that you voluntarily provide, including your name, phone number, email address, organisation, location and medical equipment or service requirement.
How we use information
Information may be used to respond to enquiries, understand service requirements, prepare quotations, coordinate technical support and improve our communication and website experience.
WhatsApp and external communication
When you use a WhatsApp enquiry button or form, the information you enter is transferred to WhatsApp for you to review and send. Your use of WhatsApp is governed by its own privacy terms.
Cookies and technical information
The website may use essential cookies and basic analytics to understand site usage, improve performance and maintain security. Browser and device information may be processed for these purposes.
Information sharing
We do not sell or rent personal information. Information may be shared with authorised employees, engineers or service partners only when reasonably required to respond to a genuine enquiry or fulfil an agreed service.
Data security and retention
Reasonable measures are used to protect information from unauthorised access. Enquiry and service records may be retained only as long as required for communication, service delivery, compliance or legitimate business purposes.
Your choices
You may request correction or deletion of information previously shared with us, subject to applicable legal and business-record requirements.
Contact
Questions about this policy may be sent to medicalservicesinhyd@gmail.com.